Shipping Policy

At MyMaximus, we aim to deliver your orders promptly and securely while providing exceptional service to our valued customers.

Shipping Locations

• We currently deliver across the UAE.
• Additional charges and delivery timelines may apply for farther locations.

Delivery Times

• Orders within the UAE: 7–15 business days.

Shipping Charges

• Shipping charges are calculated at checkout and depend on the destination and weight of the order.
• Free shipping is available for orders above AED 250 within the UAE.

Order Processing

• Orders are processed and shipped within 2 business days after confirmation.
• In case of delays due to unforeseen circumstances, we will notify you promptly.

Tracking Your Order

• Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your shipment.

Failed Deliveries

• If delivery is unsuccessful due to incorrect address details or unavailability, additional charges may apply for re-shipping.

Damaged or Lost Packages

• In the rare event that your package is lost or arrives damaged, please contact info@mymaximus.ae within 48 hours of delivery with evidence (photos or videos).