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Program Overview
- Introduction to Business Communication: Understanding the principles and importance of effective communication in a business context.
- Grammar and Style: Reviewing basic grammar, punctuation, and writing styles to ensure clarity and professionalism.
- Business Correspondence: Writing various types of business letters, emails, and memos, focusing on tone, structure, and purpose.
- Report Writing: Techniques for writing different types of reports, including progress reports, research reports, and analytical reports.
- Document Design: Formatting and designing documents for readability and visual appeal.
- Digital Communication: Using electronic means of communication effectively, including email etiquette and digital collaboration tools.
- Persuasive Writing: Crafting messages that persuade and influence, such as sales letters and proposals.
- Negative Messages: Strategies for delivering bad news or negative messages in a professional and constructive manner.
- Ethics in Communication: Understanding the ethical considerations and responsibilities in business communication.
- Proofreading and Editing: Techniques for reviewing and refining written documents to ensure accuracy and effectiveness
